B2B Orders with AI
Process email inquiries without a single click. Full automation, zero errors, instant response.
Manual B2B inquiry processing = a slow process full of errors
B2B companies receive dozens to hundreds of inquiries daily via email. Manual processing involves reading the email, searching products in the database, matching to internal codes, filling order forms, and submitting to the system. The entire process is time-consuming and error-prone.
Result: High administrative costs, slow customer response, matching errors, lost sales opportunities, and an overloaded team.
Fully automated AI system for custom B2B order processing
This AI tool automatically processes B2B email inquiries. Based on product name or ID it recognizes the request and connects it to the client's database, then creates and submits the order directly into the internal system.
Email data extraction
Automatic recognition of products and specifications from incoming inquiries
Database matching
Matching inquiry products to your data and internal codes
Order generation
Automatic creation of a full order in ERP
Custom tailoring
Solution fully adapted to each customer's data structures
From email to order in 30 seconds
Extract data from the received email
Automatic recognition of products and specifications from incoming inquiries. The tool identifies key information automatically.
Match with database
Connect inquiry products to your data. The system matches inquiry items with entries in your database.
Generate order
Generate an order based on matched information. It creates a full order from the matched data.
Adapt to your data structure
Complete customization to your processes and your system's data structure.
Automatic submission
Automatic submission to the internal system without human intervention.
Continuous operation
24/7 operation without the need for human involvement.
Automate B2B order processing
Save hours daily and eliminate errors when transcribing orders. From email to ERP without human intervention.
Get a demoWhat the AI agent can do
Email data extraction
Automatically recognizes key information from incoming inquiries - product names, codes, quantities, specifications.
Database matching
Matches inquiry products to items in your database. Intelligent matching even with different names or variants.
Order generation
Creates and submits a full order directly into your internal system from matched data.
Custom tailoring
Adapts to your database and existing processes. Each implementation is customized.
Error reduction
Reduces errors in product matching and data entry through automation.
Fast response
Increases efficiency and response speed to inquiries - seconds instead of hours.
How implementation works
Process analysis
Map the current inquiry processing workflow
Customization
Adapt the system to your data structure and processes
AI training
Teach the system to recognize your products and variants
Integration
Connect to email server and ERP system
Testing
Pilot run on real inquiries
Launch
Full 24/7 automated operation
Scenario: Wholesale building materials
Incoming email from customer:
Hello, we need the following materials: - Brick Porotherm 30 P+D - 500 pcs - Adhesive mortar LM 21 - 50 bags - Lintel 7 - length 2000mm - 20 pcs Best regards, Jan Novak
The system automatically:
- Recognizes 3 products from the email
- Matches them to the database: Brick Porotherm 30 P+D -> internal code: PT-30-PD
- Adhesive mortar LM 21 -> internal code: MLT-LM21-25KG
- Lintel 7 - 2000mm -> internal code: PRK-7-2000
- Creates an order with price list prices
- Submits to the ERP system
- Automatically replies to the customer with confirmation and delivery date
Processing time: 30 seconds instead of 10-15 minutes of manual work
Who B2B Orders with AI is ideal for
B2B companies that:
Receive dozens to hundreds of inquiries per day via email
Want to eliminate slow manual processing
Need to speed up customer response
Want to reduce errors in order processing
Have specific data structures and need a customized solution
Want to scale order volume without increasing admin staff
Wholesale building materials
Wholesale with 500+ products
A building materials wholesaler processed 50+ email inquiries per day manually. Each inquiry took 10-15 minutes of manual work.
“The system saves us 8+ hours a day. Customers get responses within minutes instead of hours.”
— Head of Sales
Where the AI agent proves itself
Wholesale
Automatic processing of inquiries from business partners and distributors.
Manufacturing companies
Order processing from dealers and B2B customers.
Distribution companies
Fast processing of large inquiry volumes from multiple channels.
B2B e-shops
Automation of orders arriving by email outside the web interface.
Building materials
Processing technically complex inquiries with many products.
Why choose B2B Orders with AI
Processing without manual work
Orders run without manual work and human errors
Dramatic time savings
Thanks to full automation of routine processes
Error minimization
In product matching and data entry
Full customization
To your database and company processes
Significant speed increase
Response to inquiries - from hours to seconds
24/7 operation
Continuous processing even outside working hours
Scalability
Handles hundreds of inquiries per day without growing the team
Instant response
Customers get confirmations within minutes
Integration and connectivity
Email systems
- •Microsoft Exchange
- •Google Workspace
- •Custom SMTP/IMAP
ERP and business systems
- •SAP
- •Microsoft Dynamics
- •ABRA Flexi
- •Pohoda
- •Custom ERP solutions
Databases
- •SQL databases
- •REST API
- •Custom data structures
Implementation overview
Deployment process
Process analysis
Map the current inquiry processing workflow
Customization
Adapt the system to your data structure and processes
AI training
Teach the system to recognize your products and variants
Integration
Connect to the email server and ERP system
Testing
Pilot operation on real inquiries
Launch
Full automated 24/7 operation
Automate B2B order processing
Save hours daily and eliminate errors when transcribing orders. From email to ERP without human intervention.
Frequently asked questions
How exactly does the system recognize products from email?
The AI is trained on your products and recognizes them by name, code, name variants, or even translations. It can handle misspellings too.
What if a customer sends an inquiry in a non-standard format?
The system is trained on various inquiry formats and can extract data from free text, tables, or attachments.
How long does implementation take?
Typically 3-4 weeks including customization to your data structure and AI training on your products.
Can you connect to our specific ERP system?
Yes, the solution is fully customized and can integrate with any system that provides an API or database.
What if the system cannot find a product in the database?
Unknown products are automatically escalated to a human operator for resolution.
What is the product matching accuracy?
After training on your products we reach 95-99% accuracy. The remaining cases are handled by a person.
How fast is processing?
Typically 30-60 seconds from email receipt to order creation in ERP.
Does it work outside business hours?
Yes, the system runs 24/7 and processes inquiries on weekends and holidays.
What is the ROI?
Typically 1-2 months thanks to major time savings for the administrative team and the ability to process more orders.
Can we test it before deployment?
Yes, we always run a pilot on real data before full launch.