AI Librarian - Intelligent Assistant for Product Information
Accurate answers from your documents. Instantly, with source citations, without hallucinations.
An intelligent knowledge assistant built on RAG (Retrieval-Augmented Generation) technology that transforms your PDFs, catalogs, and technical documents into a conversational interface. Responds only from provided materials, in Czech and English, always with transparent source citations.
Concrete Results
Stop Searching for Information in Chaotic Documents
Fragmented Knowledge = Inefficient Work
Companies work daily with extensive documentation - technical manuals, datasheets, product specifications, or guides. Searching for specific information in these documents is often time-consuming, confusing, and burdens customer support and sales teams.
What's Happening in Your Company:
- Repetitive technical inquiries exhaust your team
- Knowledge is scattered across PDFs, catalogs, and manuals without a unified system
- Responses to customers and employees are inconsistent across the team
- Support teams spend time searching through documentation
Result: High support costs, slow responses, inconsistent customer communication, errors in providing information, customers waiting.
Conversational RAG Chatbot with Advanced Knowledge Base Management
AI Librarian solves this problem automatically. Using advanced artificial intelligence, it understands document content and returns answers in natural language - within seconds, with precision and context.
The intelligent chatbot uses RAG (Retrieval-Augmented Generation) technology to search structured and unstructured corporate documents. Every answer is generated exclusively from provided materials - catalogs, manuals, technical specifications, internal documentation - with complete traceability to the source document.
Technology: RAG (Retrieval-Augmented Generation), Semantic Search
How It Works in Practice
Intelligent Document Processing
- Searches PDFs, datasheets, manuals, and multilingual technical documents
- Handles tables, parameters, comparisons, and technical terms
- No tagging or manual document sorting required
- Automatic text recognition for scanned documents
Natural Language Communication
- Instant answers without searching through documents
- Responds to queries in natural speech - no need to know exact document names
- Understands context in Czech, English, and other languages
- Understanding of synonyms and query intent
Source Citations and Context
- Returns answers with context and reference to original source
- Automatic source citations for answer verifiability
- Every answer includes exact citation: document, version, page number or section
- No information fabrication - only verified data
Enterprise Integration
- Can connect to SharePoint, cloud, or internal corporate storage
- Detailed permission management
- Role-based access control
Ready to Transform Your Documentation?
Get accurate answers from your documents in seconds. Contact us for a demo or consultation.
Get DemoKey Features
Semantic Understanding
Natural language in Czech, English, and other languages with contextual understanding of queries, synonyms, and intent. Understands technical terms, parameters, and specifications.
Source Citations
Every answer includes exact citation: document, version, page number or section. No hallucinations, only verified data from your documents.
Dual Operating Mode
Customer mode: Access to public product documentation, FAQs, guides for external customers. Internal mode: Extended access including confidential documentation, internal procedures, process manuals for employees.
Knowledge Base Management
Knowledge base management and versioning with update capability. Document versioning with change tracking. Detailed permission management. Content lifecycle management. Answer quality control. Use of existing documents without modification.
Practical Usage Example
“To configure a network printer with DHCP:
- Connect the printer to the network using an ethernet cable
- In the admin panel, go to Network Settings -> IP Configuration
- Select 'Obtain IP automatically (DHCP)'
- Confirm printer restart by pressing the Apply button
The DHCP server will automatically assign an IP address within 30-60 seconds.
Source: Installation Manual Model-X Pro v2.3, page 45, section 4.2.1”
Who Is AI Librarian Ideal For
Manufacturing Companies
Companies with rich product documentation - technical specifications, manuals, datasheets, operating guides.
E-shops and Distributors
Online stores with technical or specialized assortment requiring accurate product information.
Customer and Technical Support
Teams that need accurate answers quickly - without lengthy documentation searches.
Sales Representatives and Service Technicians
Professionals who need access to knowledge from anywhere - in the field, at customer sites, on the road.
Real-World Usage Example
Electronics and Industrial Components
A customer from the electronics sector integrated AI Librarian into their document repository containing hundreds of technical sheets and manuals. During the testing phase, the customer support team was able to find a specific parameter in a 180-page document in 3 seconds.
Use Cases
Customer Support Automation
Self-service knowledge base reducing queries by 90%, continuous availability of technical documentation.
Internal IT Helpdesk
Instant answers to IT, HR, and process queries without escalation to higher support levels.
Product Documentation Portal
Technical specifications, parameters, and compatibility information for sales and technical teams.
Employee Onboarding
Automatic access to internal procedures, company rules, and process documentation for new employees.
Technical Manual Repository
Real-time access to troubleshooting procedures, maintenance guides, and repair instructions for field service technicians.
FAQ Transformation
Converting static FAQs into an intelligent conversational interface with contextual understanding.
Main Benefits
Technical Integration
Deployment Options
- Web widget for easy website embedding
- Mobile app (iOS, Android)
- API for integration with other systems
- Integration into existing systems
Language Model Support
- GPT-4 / GPT-4 Turbo
- Google Gemini Pro
- Anthropic Claude 2.1
- Custom fine-tuned models
Data Sources
- PDF documents (including OCR)
- XML product feeds
- Word technical manuals
- Excel datasheets
- Markdown documentation
Return on Investment and Business Impact
| Metric | Impact |
|---|---|
| Support Cost Reduction | 60-90% decrease in repeated queries |
| Response Time | From hours to seconds |
| Search Efficiency | 3 seconds vs. 15+ minutes manual search |
| Customer Satisfaction | Consistent, accurate answers 24/7 without waiting |
| Employee Productivity | Elimination of time lost searching for information |
| Error Rate | Significant reduction in communication errors |
| Knowledge Retention | Company knowledge always available |
Benefit for Your Company: Customers and employees get instant, accurate answers without waiting for a human operator. Support team is freed for more strategic tasks and the risk of providing incorrect information is eliminated.
Implementation Overview
Implementation Process
Analysis and Setup
Documentation analysis, knowledge base configuration
Testing and Verification
Answer quality control on representative query set
Deployment
Web widget, API integration, or standalone application
Monitoring and Optimization
Continuous improvement based on usage analytics
Time to Production: 1-2 weeks
Ready to Transform Your Documentation?
Get accurate answers from your documents in seconds. Contact us for a demo or consultation.
Frequently Asked Questions
How does AI Librarian ensure answer accuracy?
It uses RAG (Retrieval-Augmented Generation) technology - it responds exclusively from provided documents, never fabricates information. Every answer is verifiable through source citation.
What document formats does it support?
PDF, Word, XML, Markdown, text files, Excel. Automatic text recognition for scanned documents. Handles tables, parameters, and technical terms.
Do I need to modify or tag documents?
No. AI Librarian doesn't require tagging or manual document sorting. It works with existing documents as they are.
How does documentation versioning work?
Every document version is trackable, you can have multiple versions active simultaneously and determine which is used for which audience.
Is it possible to restrict access to sensitive information?
Yes, detailed permission management allows you to define which documents are available in customer vs. internal mode. Complete role-based access control.
How fast is deployment?
Typically 1-2 weeks from documentation upload to production launch.
Can it integrate with our SharePoint or cloud storage?
Yes, AI Librarian can connect to SharePoint, OneDrive, Google Drive, or internal corporate storage.
What is the return on investment?
Typically 1-2 months due to dramatic reduction in support costs and increased team productivity.
Is it possible to use private hosting for sensitive data?
Yes, we offer private hosting option for maximum data security.